การรับประกันสินค้า

Payment Terms and Conditions
By placing an order through our platform, you agree to comply with all the terms and conditions outlined below.


Payment Methods
Customers may choose from the following payment options:

Bank transfer
Credit/Debit card
Supported e-Wallet platforms
Payment will be confirmed once proof of payment is received and verified by our system.


Refunds and Order Cancellations
Refunds are available if the product received is incorrect or defective and unusable.
Order cancellations can only be processed before the product is shipped. Please contact our customer service team as soon as possible.

Order Confirmation Policy
Orders will only be processed after payment has been successfully confirmed.
If payment details are incorrect or incomplete, shipment may be delayed until the issue is resolved.

Refund Processing Time
Refunds will be issued within 714 business days via the same payment method used in the original transaction.


Payment Security
Our payment system is protected by industry-standard high-level security measures. Customers are advised to keep all payment information confidential.


️ Policy Changes
We reserve the right to modify or update these terms without prior notice.

Return, Exchange & Warranty Policy (Sample)
This return and warranty policy aims to clearly inform customers of the procedures before and after a purchase.


Product Exchange Conditions (Within 7 Days)
Customers may request an exchange within 7 days of receiving the product, if the product is defective, damaged, or non-functional due to manufacturing errors.

Exchange Conditions:
The product can only be exchanged for the same model. If that model is no longer available, a full refund will be issued instead.
All items and accessories must be returned in their original and complete condition.
️ We reserve the right to reject any exchange if the returned product is not in acceptable condition.

Products Not Eligible for Exchange:
Products showing any of the following conditions cannot be exchanged:

Physical damage: cracked, bent, burned, scratched, broken, or missing parts
Modification or attempted repair by unauthorized service
Damage due to natural disasters: lightning, power surge, flood, fire
Improper storage damage: rust, water stains, or other signs of poor care
We do not accept returns or exchanges for reasons such as customer dissatisfaction or incorrect purchases.

Product Warranty Conditions (After 7 Days)
If the issue occurs after 7 days, it will fall under the product warranty policy in accordance with the manufacturer's terms.

If the product cannot be repaired, or if replacement is necessary, the customer will be notified.
In case the same model is not available, we may offer a similar or upgraded product.

Customers must pay any price difference if an upgraded product is selected.
If not accepted, a full refund will be issued within 714 business days.

Shipping Damage Responsibility
If the product is damaged during delivery by our company, we will take full responsibility. Customers can return it directly to us.
If the product is damaged during return shipping by the customer, we will not be responsible in any case.

Policy Terms
We reserve the right to modify this policy without prior notice.

Recommendations
When unboxing your delivery, we recommend recording a video of the unboxing process to speed up any exchange claims.
If returning the product, please pack the item securely with protective bubble wrap.

Contact Us
Facebook: Chiangrai Technocom
LINE (Service Center): @TechnocomSV
LINE (General Contact): @Technocom